AI Enhances Logistics and Transportation Operations
Artificial intelligence (AI) is providing logistics and transportation companies with new tools for demand forecasting, route optimization, and operational efficiency. Garry Ma of Ample Insight emphasizes solving practical problems.

The Business Development Bank of Canada (BDC) has published an article detailing how artificial intelligence (AI) is transforming the logistics and transportation industry. These advancements enable faster and more precise management of timing, coordination, and visibility across supply chains.
The article highlights the necessity for companies to evaluate AI applications, particularly those offering tangible returns. Garry Ma, founder and CEO of Ample Insight, advises focusing on addressing practical operational issues with AI rather than attempting a broad, simultaneous implementation.
Key AI use cases in the sector include analyzing historical data for forecasting. By processing information on shipment volumes and traffic patterns, AI systems can predict future conditions, aiding businesses in forecasting demand, staffing needs, travel times, and potential delays for more efficient resource allocation.
Furthermore, AI automates paperwork and back-office tasks, such as processing bills of lading and invoices, using technologies like optical character recognition (OCR) and large language models. It also enhances real-time tracking and asset visibility. AI can optimize delivery routes, predict delays, and improve delivery reliability, even extending the battery life of tracking devices by predicting asset locations without continuous GPS transmission.