AktivBo releases European residential satisfaction report
AktivBo's European Tenant Experience Report 2026 reveals that nine in ten residential tenants are positive about on-site staff treatment, but satisfaction levels vary significantly across European markets.
AktivBo, a provider of tenant satisfaction surveys and experience solutions for the real estate industry, has released its European Tenant Experience Report 2026. The report aggregates data from 518,042 tenant satisfaction survey responses across 13 countries.
The report's key finding indicates that while approximately 90% of residential tenants report positive interactions with on-site staff, there are substantial disparities in satisfaction levels among different European markets.
Utilizing standardized questions across all 265 surveys included, the report enables a consistent comparison of tenant experiences throughout Europe.
The findings provide property owners with insights into how their services compare internationally and highlight areas for potential improvement in tenant relations.