AktivBo Report: Tenant Satisfaction Varies Across European Housing Markets
AktivBo's new European Tenant Experience Report 2026 reveals that while nine in ten tenants are positive about on-site staff, satisfaction levels differ significantly across European markets.
AktivBo has released its European Tenant Experience Report 2026, which analyzed the satisfaction of over half a million tenants across 13 European countries. A key finding indicates that 90% of residential tenants have a positive view of how on-site staff treat them.
However, the report highlights considerable variation in satisfaction levels among different European markets. The study aggregated 518,042 responses using standardized questions for landlords in the real estate sector, enabling cross-country comparisons.
The identified disparities suggest that the quality of the tenant experience is not uniform throughout Europe. Local factors and practices appear to influence the overall experience, despite the generally positive reception of staff interactions.
AktivBo provides solutions for the real estate industry focused on measuring and improving tenant satisfaction. The report's findings aim to help property owners identify areas for development and better understand tenant expectations.