Allianz Trade sets guidelines for safe AI use at work

Allianz Trade has developed a comprehensive framework to ensure the safe and responsible integration of generative AI (gen AI) into the workplace. The company emphasizes the critical need for clear rules and tailored safeguards to mitigate risks while maximizing the benefits of AI technologies.

According to Allianz Trade, nearly nine out of ten organizations utilize AI in at least one business function in 2026. As AI adoption grows, challenges such as hallucinations, output quality, and data security become increasingly prominent. The company asserts that a solid AI governance framework is foundational for responsible use, aiming to maintain trust and drive innovation.

Before any gen AI tool is deployed, Allianz Trade requires a thorough review by its data privacy, legal, and security teams. This process assesses use cases, identifies potential risks, and ensures appropriate controls are in place from the outset. Post-deployment, tools are continuously monitored through user feedback, statistical sampling, and technical oversight.

Key risks identified by the company include mishandling sensitive information, data leakage, hallucinations, and bias. To address these, Allianz Trade mandates AI literacy training for all employees and embeds controls directly into deployed tools. This strategy aims to prevent "shadow AI," where employees resort to external tools if company-provided solutions are outdated or insufficient.

Allianz Trade believes the future of generative AI hinges on both resilience and innovation. Companies worldwide must continuously evolve their AI governance strategies to navigate the technology's changing landscape of risks and opportunities.