Amadeus Supports Employees Through Illness and Loss With Fenix Group

Amadeus IT Group is enhancing its employee support network via the Fenix group, designed to assist staff dealing with long-term illnesses, caregiving responsibilities, fertility issues, grief, and other significant life events.

Fenix, which is approaching its second anniversary, operates as a global Employee Resource Group that combats isolation by offering peer support based on shared lived experiences, empathy, and practical assistance. The group provides a forum for open discussion and connection.

Mark Granger, a member of Fenix, shared his personal journey, having experienced the challenges of caring for his wife through a terminal illness and subsequently being diagnosed with Parkinson's disease himself. He highlighted the profound impact of support from colleagues who have navigated similar circumstances.

The company's People & Culture department is actively collaborating with Fenix to foster well-being and inclusion. Recent initiatives include structured listening sessions, new guidelines for extended medical leave, and the expansion of a program allowing employees to donate leave time to colleagues on extended absence.

Ana Doval, Amadeus Chief People & Culture Officer, affirmed the company's full backing for Fenix, emphasizing its role in cultivating a workplace culture where all employees feel a sense of belonging, regardless of personal circumstances.