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Amazon's 'About You' Page Generates Specific Customer Profiles

Amazon's new 'About You' feature compiles data from customer activity to create personalized profiles, some of which have sparked surprise and confusion.

6 October 2026
Amazon's 'About You' Page Generates Specific Customer Profiles

Amazon's 'About You' feature, currently in beta, compiles detailed assumptions about customers based on their shopping activity. These profiles, categorized under areas like Product Preferences and Interests & Hobbies, aim to personalize the user experience by tailoring product recommendations.

The feature has drawn attention on social media as users share unexpected details Amazon has inferred. These include specific product ownership predictions, such as owning a particular brand of vacuum cleaner, and more personal, sometimes surprising, assessments like "has flat buttocks" or "cusses when scared."

Amazon states the 'About You' page is designed to enhance shopping by making recommendations more relevant. Customers can view, edit, or delete these inferred details, adding or removing information to refine their profile. This data collection is part of Amazon's broader strategy for targeted advertising and service personalization.

Users can access their 'About You' page through their account settings under Shopping Preferences. Amazon's privacy policy outlines extensive data collection practices, encompassing search history, purchase data, voice assistant interactions, and forum activity.

Original source: fastcompany.com