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Anthropic Bans Cruel Treatment of AI Models

AI company Anthropic has updated its usage policy to prohibit "sustained and needless abusive or cruel behavior toward our models." The change, effective November 12, targets extreme cases of repeated abuse.

9 October 2026
Anthropic Bans Cruel Treatment of AI Models

Artificial intelligence company Anthropic has introduced a new policy banning "sustained and needless abusive or cruel behavior toward our models." The update to its usage policy, effective November 12, specifies that this prohibition applies to extreme cases of repeated abuse and not to ordinary frustration or criticism of the AI's performance.

The decision to prohibit cruelty towards AI models, which lack the capacity to feel pain or suffering, raises questions about human behavior and the ethics of interacting with advanced technology. Experts emphasize that AI models like Anthropic's Claude are sophisticated systems that process and generate text based on predictive algorithms, rather than experiencing emotions.

Anthropic clarifies that the new policy does not prevent users from critiquing or expressing dissatisfaction with the AI's responses. The ban targets intentional and prolonged mistreatment, aiming to set a standard for how users engage with their AI services. The company states that ordinary use and legitimate research are unaffected.

This policy shift highlights a growing discussion around the implications of human interaction with increasingly capable AI. While the AI itself does not suffer, the practice of cruelty, even towards a non-sentient entity, is a concern Anthropic is addressing through its updated guidelines. The company aims to foster responsible engagement with its technology.

Original source: inc.com