ATPI expands global operations with Amadeus technology
Travel management company ATPI is deepening its partnership with Amadeus, integrating the company's cloud-based booking and fulfillment platform across 15 new countries. The move aims to enhance operational efficiency and customer service.
Travel management company ATPI has expanded its relationship with Amadeus IT Group, establishing Amadeus as its primary global technology partner. The multi-year agreement will see ATPI implement Amadeus' next-generation, cloud-based booking and fulfillment platform, Amadeus Selling Platform Connect, across 15 additional countries throughout 2022. This expands upon ATPI's existing use of Amadeus technology in the U.S. and select European markets.
The expansion covers operations in Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Philippines, Hong Kong, India, the Netherlands, Belgium, the United Kingdom, South Africa, the United Arab Emirates, and Canada. The integration provides ATPI's global offices access to a broader range of travel content, including full-service and low-cost carriers, hotels, and ground transportation providers.
The partnership aims to modernize ATPI's global operations and deliver a more seamless travel experience for its clients. With the rise of remote work, ATPI highlighted the importance of flexible technology. The Amadeus platform enables its travel experts to work from anywhere, improving efficiency and productivity while maintaining service levels.
Furthermore, ATPI will deploy several Amadeus robotics solutions, such as automated queue sorting and ticketing processes, to drive internal efficiencies. Both companies anticipate continued collaboration to support ATPI's business objectives and client needs.