BDC: Top 10 Questions for Website Developers

The Business Development Bank of Canada (BDC) has published a guide for businesses looking to build or update their websites. The article emphasizes the importance of entrepreneurs conducting thorough research before engaging a web developer.

According to the BDC, many entrepreneurs make the mistake of hiring a developer without first clearly defining their own business objectives and website needs. Stephen Joyce, CEO of Rezgo, a booking software company, highlights that defining goals such as lead generation, e-commerce functionality, or booking systems, along with budget and expected return on investment, should precede developer discussions.

The BDC outlines ten critical questions clients should pose to prospective developers. These inquiries focus on the developer's understanding of the client's specific industry and business model, their technical and creative expertise, the longevity of their client relationships, and their current capacity to handle new projects. Understanding the project timeline and development process is also a key consideration.

Further guidance includes assessing post-completion services, such as ongoing website maintenance, updates, and security. Businesses are advised to clarify payment structures, what features are included by default, and what future costs may be incurred. Understanding the extent of outsourcing and the client's own responsibilities, such as providing content and imagery, is also crucial.

The BDC's advice aims to equip businesses with the necessary knowledge to select a web development partner that aligns with their strategic goals and can deliver a functional and effective online presence.