Bird.com secures $450 million in financing, launches AI agent communication infrastructure

Technology company Bird.com has announced securing $450 million in debt financing, led by J.P. Morgan, Capital One, and Citi. The funding comprises a $400 million term loan and a $50 million revolving credit facility. Concurrently, the company unveiled its revised "Agentic Harness" platform, designed to grant AI agents regulated, compliance-oriented access to the external world.

The new infrastructure allows AI agents to autonomously send messages, make calls, and manage emails. Additionally, agents can acquire and manage their own eSIM mobile plans over Bird's network without custom integration. This development aligns with Bird's broader strategy to cater to the expanding agent economy and supports its expansion into the U.S. market.

The company reported significant automation and operational streamlining, achieving an EBITDA of $165 million in 2025. While its workforce has decreased from over 1,000 to 120 employees, Bird attributes this to extensive automation rather than a market retreat. These automation efforts have boosted productivity and lowered customer costs, with some channels now costing up to 90% less than competitors'.

Bird founder and CEO Robert Vis emphasized that automation aims to enhance productivity, not reduce staff. He noted that half of smartphone apps already utilize Bird's infrastructure. The "Agentic Harness" feature differentiates Bird from competitors like Twilio by offering unrestricted access and flexibility to integrate with multiple AI models. The financing also provides liquidity for existing shareholders, including current and former employees, to realize value from their company stakes.