Bombardier names Collins Aerospace preferred provider for connectivity services

Bombardier has appointed Collins Aerospace as its Preferred Service Provider (PSP) for connectivity services across its entire fleet. The agreement, effective immediately, covers services for both aircraft cockpits and cabins.

Under the agreement, Collins Aerospace will provide Bombardier customers with its ARINCDirect flight deck and cabin connectivity solutions. Customers will be able to manage their connectivity subscriptions through digital tools integrated into Bombardier's digital platform. On-site connectivity support will also be available from Collins Aerospace representatives at Bombardier's service facilities.

"This new agreement with Collins Aerospace will provide our customers and operators with the cockpit and cabin connectivity solutions they demand and deserve as well as provide impeccable support services," said Jean-Christophe Gallagher, Executive Vice President, Services and Support, and Corporate Strategy, Bombardier. "Having the ARINCDirect support team co-located at our service facilities will ensure customers get immediate assistance with their connectivity needs quickly and efficiently."

LeAnn Ridgeway, Vice President and General Manager of Information Management Systems for Collins Aerospace, stated, "Together we can offer operators a seamless experience for both cockpit and cabin services, ultimately leading to a more consistent and standard purchase experience with best in-class global technical support." This collaboration is expected to simplify the integration and support of connectivity solutions for Bombardier's global customer base.

Bombardier is a global aviation company with a fleet of over 4,900 aircraft in service worldwide. The company focuses on creating innovative aircraft and providing services that enhance passenger comfort, energy efficiency, and safety.