Brinks Home Investigates Cybersecurity Incident
Brinks Home announced on July 22, 2026, that it identified unauthorized access to a portion of its IT systems. The company is investigating the incident and has engaged external cybersecurity experts.
Brinks Home has identified a cybersecurity incident impacting a segment of its IT systems, first detected on July 20, 2026. Following the detection, the company initiated its incident response procedures, took containment measures, and enlisted external cybersecurity specialists to assist in the investigation and remediation efforts.
The company stated that, based on current knowledge, the incident does not affect Brinks Home products or services. Alarm monitoring and response services are expected to continue without interruption. CEO William Niles emphasized the company's commitment to customer protection and system security.
Brinks Home is aware that the party responsible for the incident has claimed intent to release obtained information. The company is actively working to determine the scope of the accessed data and which individuals may be affected. Brinks Home commits to notifying affected individuals if personal information is confirmed to have been compromised.
Further updates, including information on potential customer notifications, will be provided on BrinksHome.com/cybersecurity-update. Customers seeking more information can visit this dedicated webpage or access their Customer Portal.