Bunzl Canada Enhances Online Tools and Sustainability Capabilities

Bunzl Canada has significantly invested in the development of its digital services and tools to offer customers an improved purchasing experience and support them in promoting sustainable business practices. During the first quarter of the year, the company launched new websites for cleaning and hygiene products, as well as safety products.

The objective is to provide a centralized resource where customers can obtain information, search for products, and utilize content to enhance their business performance. Additionally, Bunzl Canada has implemented new e-commerce platforms, which are expected to streamline purchasing and offer greater visibility into procurement and budget management.

Technology updates also include a deeper integration of Internet of Things (IoT) solutions, particularly the development of the wandaNEXT™ digital cleaning management system. The system has been enhanced with features such as compliance reporting for cleaning programs and contactless customer feedback. By connecting the system to Tork's smart dispensers, real-time data is obtained, enabling proactive servicing.

Environmental concerns remain a priority for Bunzl Canada, despite pandemic-related challenges. The company is developing new digital tools to assist customers in identifying packaging substrates, finding more sustainable alternatives, and evaluating them based on environmental impact, material composition, and cost. Further details on these sustainability initiatives will be shared in the upcoming quarter.