Business Core Solutions Wins AI in Operations & Efficiency Award

Business Core Solutions (BCS) has been recognized with the "AI in Operations & Efficiency" award at the TOI AI Quotient Awards 2026, held in Mumbai on September 10, 2026. The award honors BCS's Symphony agentic orchestration platform for its role in advancing enterprise operational efficiency.

The award category recognizes AI solutions that streamline workflows, accelerate automation, and improve productivity at scale across enterprise IT and business operations. Symphony aims to coordinate tasks, approvals, and recovery across multiple systems, reducing manual handoffs and standardizing procedures.

The Symphony platform integrates rule-based orchestration, conversational AI through Maestro, and ambient agentic AI via isAI. This allows organizations to manage processes from initiation to completion with enhanced visibility and control. It supports business workflows such as Order-to-Cash and Procure-to-Pay, as well as IT operations.

The recognition highlights BCS's commitment to applying AI to practical operational challenges, enabling enterprises to adopt autonomous execution with human oversight and governance.