Ctrip fined $715 million for monopolistic practices

China's State Administration for Market Regulation (SAMR) has imposed a fine of 5.179 billion yuan (approximately $715 million) on Ctrip Group Limited for abusing its dominant market position. The decision was announced on July 25.

SAMR stated that Ctrip, China's largest online travel agency, used its market dominance to restrict competition. Allegations included forcing service providers into exclusive agreements and blocking access to rival services.

Ctrip has publicly stated its acceptance of the penalty and commitment to corrective actions. CEO Sun Jie sent an internal email to staff assuring them that business operations remain unaffected and framing the regulator's decision as an opportunity to refine business models and reinforce a commitment to long-term, healthy development.

The email outlined Ctrip's plan to address the issues cited, including reforming contractual practices and fostering a fairer market environment. Staff were instructed to communicate the company's stance externally with professionalism, emphasizing the commitment to rectifications and service continuity.