EAO AG's Seat Reservation System Receives Good Design Award

EAO AG's flexible seat reservation system, launched in 2024, has received a Good Design Award 2025 in the transportation category. The award, presented by The Chicago Athenaeum: Museum of Architecture and Design, highlights the product's innovation and its potential to enhance passenger experience in rail transport.

The seat reservation system is built on a standardized platform, offering maximum flexibility for customized design and system applications. It integrates seamlessly with passenger information systems and utilizes advanced display technology for clear visualization of reservation statuses. The aim is to streamline the identification of available or booked seats and optimize passenger flows in high-traffic rail environments.

"We are very pleased with this recognition," said Dominique Burkard, General Manager Industrial & UX Design at EAO. "The award-winning system clearly demonstrates the value of understanding user needs and translating them into ergonomic and flexible solutions. By focusing on user-centered development using Design Thinking methods, we have created systems that offer both reliability and a consistently positive user experience."

The award-winning seat reservation solution is part of EAO's broader range of offerings tailored for the railway industry. The company provides comprehensive HMI solutions to improve travel comfort in various installation environments, setting new standards for future train travel through ease of installation, flexible application, and a focus on efficiency and sustainability.