Elisa Technology Manager Describes Broad Role in Service Development
Antti Oksman, Site Reliability Engineer at Elisa, is responsible for software development, service operations, and customer support. His work ensures the functionality of services offered to the company's consumer and business clients.
Antti Oksman, a Site Reliability Engineer at Elisa, holds a multifaceted role that encompasses software development, service operations, and customer support.
Oksman and his team are tasked with ensuring the stability of Elisa's internal and external services. These include the company's Kubernetes platform (KaaS), GitHub and Mattermost environments, as well as cloud services such as Amazon Web Services (AWS) and Google Cloud.
The team also oversees the maintenance of the platforms underlying services provided to both consumer and business customers. Oksman defines customer centricity in his role as ensuring the operational integrity of these systems, a key aspect of Elisa's value proposition.
He emphasizes the importance of continuous learning and aims for more technically demanding roles in the future. Oksman also actively participates in Elisa's internal developer communities, which foster knowledge sharing and internal networking.