Employers Advised to Ask 10 Questions Before Choosing Transparent PBM

US-Rx Care is advising employers and benefits providers to scrutinize pharmacy benefit manager (PBM) contracts by employing comprehensive, contract-level tests before accepting claims of transparency. The company highlights the importance of asking 10 key questions that cover areas such as fiduciary responsibility, conflicts of interest, pricing, audit rights, and data ownership.

Issued from Tamarac, Florida, on September 21, 2026, the guidance from US-Rx Care aims to assist employers in identifying genuine transparency practices and avoiding potential pitfalls when selecting a PBM. The company emphasizes that mere claims of transparency do not always reflect the full terms and conditions of a contract.

According to US-Rx Care, employers should delve deeper into contract specifics to ensure that the PBM's operations align with employee benefits and cost-effectiveness. The structured questioning is intended to uncover hidden costs and establish clear lines of accountability.

By implementing these contract-level evaluations, employers can make informed decisions and select a PBM partner that truly serves the best interests of their workforce.