eprimo GmbH receives ICX Award 2023 for customer experience

Energy provider eprimo GmbH has received the ICX Award 2023, recognizing significant enhancements in the company's customer experience. The award ceremony was held in Berlin on November 14, 2023.

The award specifically acknowledges companies that have demonstrably improved their customers' digital interactions and overall experience. eprimo has focused on developing its digital channels and customer service solutions to better meet user needs.

According to the company, this recognition highlights their commitment to customer satisfaction and ongoing development in digital service delivery. eprimo aims to provide a seamless and user-friendly experience across all customer touchpoints.

The ICX Award is a notable distinction for companies investing in the optimization of their digital customer journeys and interfaces. eprimo operates within the energy sector.