Experts advise structured approach to avoid AI miscalculations
Leadership expert Erica Dhawan proposes a 'think sandwich' method to ensure human judgment frames the use of AI in business decision-making.
A report by Inc. Magazine highlights the necessity of balancing generative AI tools with human oversight to avoid flawed business decisions. Leadership expert Erica Dhawan suggests implementing a "think sandwich" approach, which requires users to engage in independent analysis both before and after generating AI output.
Dhawan argues that users must form their own perspective on a challenge before consulting AI. This practice prevents the user from defaulting to the software's inherent tendency to provide common, consensus-driven answers, which may lack the necessary nuance or originality for specific business contexts.
Furthermore, the report warns of the risk of obtaining precise solutions to the wrong problems. By clearly defining the intended objective before prompting an AI, professionals can prevent the generation of responses that are technically polished but strategically misaligned with their actual requirements.
The final step of the methodology involves synthesizing the AI's data with human experience. By following this sequence, users can utilize AI as a collaborative tool that augments decision-making rather than acting as a replacement for critical thinking.