Glintt Life Wins Silver in Best in Biz Awards for TechSee Integration

Glintt Life, a technology provider serving pharmacy networks across Iberia, has received a Silver award in the Most Innovative Product of the Year – Healthcare category at the Best in Biz Awards 2026 International. The award specifically recognizes Glintt Life's implementation of TechSee's real-time visual support capabilities.

TechSee's technology allows support technicians to see issues as they occur, guiding pharmacy staff through resolutions step-by-step via smartphone cameras. This approach overcomes the limitations of verbal descriptions and reduces the need for on-site technician visits.

Sérgio Cruz, Customer Support Director at Glintt Life, highlighted the importance of operational continuity in healthcare. "Visual support removes the distance between technician and user," Cruz stated. "With TechSee, we can support pharmacists and staff in real time, allowing them to focus on patient care."

The integration has reportedly improved first-contact resolution rates, reduced repeat interactions, and minimized the need for in-person interventions. A recent customer survey indicated an average rating of 4.92/5 and a 98.3% satisfaction score for the visual support service.

Best in Biz Awards International annually recognizes businesses across various industries and countries. TechSee CEO Eitan Cohen commented that Glintt Life's work demonstrates how healthcare system advancements can be matched with sophisticated, human-centered support.