GP Patient Survey Marks Two Decades of Primary Care Data
Ipsos and NHS England celebrated the 20th anniversary of the GP Patient Survey, an initiative that tracks patient experience in English primary care.
On October 1, 2026, Ipsos and NHS England convened stakeholders from healthcare policy, research, and advocacy to mark the 20th anniversary of the GP Patient Survey (GPPS). Launched in 2006, the survey remains a foundational source of evidence for understanding patient satisfaction and service quality within the English primary care sector.
The anniversary event provided a forum for practitioners and researchers to analyze how the survey has evolved to maintain its relevance amid shifting healthcare delivery models. Presentations highlighted the practical application of survey data in shaping local and regional NHS policies, as well as its utility in academic research on patient access and healthcare inequalities.
Discussions concluded with a look toward the future of experience measurement. Participants explored how the rise of digital health tools and the persistent challenge of health inequalities necessitate new approaches to gathering and interpreting feedback. The consensus underscored the continued necessity of using robust, evidence-based insights to inform ongoing improvements in patient care.