Grohe Professional launches new services for installers

Grohe Professional has launched a suite of new services and tools designed to support HVAC professionals in their daily work. The new offerings include a partner program, enhanced spare parts service, and an intelligent product identification app, all intended to boost efficiency and customer satisfaction.

The new GROHE+ partner program provides installers with access to product information, training, and events through a dedicated mobile app. In Germany, participants can earn points and enter monthly prize draws. The program also encourages professionals to deepen their product knowledge through certifications, enabling them to offer extended warranties to customers.

To promote sustainability, Grohe has extended its spare parts commitment. Spare parts for exposed installation solutions will be available for at least ten years, and for concealed solutions for up to 15 years depending on the specific product. This initiative aims to prolong product lifespans and reduce waste.

Furthermore, Grohe is developing an AI-powered GROHE Product Finder app. This tool allows installers to identify faucets on-site within seconds by simply taking a photo. The app helps quickly locate the correct spare parts and relevant information, saving time and minimizing errors in the field. The app is expected to be available this summer.

These new services are part of Grohe's commitment to providing comprehensive support to HVAC professionals, enhancing their work efficiency, and reinforcing principles of sustainable development within its product offerings.