HARTING's Digital Services Adapt and Learn Using AI

HARTING Technologiegruppe is advancing its digital services by integrating artificial intelligence (AI) and digital twins to enhance the adaptability of automation systems. The company highlights a shift away from rigid, traditional automation models towards more flexible and customer-centric solutions.

The group's Digital Transformation Competence Center is responsible for developing AI-supported assistance systems, automated engineering processes, and digital knowledge and twin services. The objective is to bridge the gap between conventional machine logic and data-driven, intelligent solutions. The digital twin, built on the Asset Administration Shell (AAS) standard, serves as a core technology, providing a virtual representation of products and processes.

This evolution in digital services focuses on actively supporting users rather than solely improving efficiency. Advanced services are expected to reduce engineers' workload in routine tasks, freeing up time for more creative and value-adding activities. HARTING is introducing market-ready applications, including AI-assisted configuration tools and digital twin-based engineering processes.

While the widespread adoption of adaptive services is still nascent, HARTING anticipates that AI models, time-series analyses, and digital twins will fundamentally reshape industrial automation. Future services are intended not only to automate tasks but also to anticipate customer needs and suggest solutions. A significant ongoing challenge remains ensuring data quality for informed, autonomous decision-making.