HMS Networks Enhances Industrial Remote Access with Speed
HMS Networks has launched a new solution focused on improving the speed and responsiveness of industrial remote access globally. The aim is to make remote servicing more seamless and efficient.
HMS Networks has introduced a new approach to industrial remote access, emphasizing speed and responsiveness for global operations. The company states that fast, lag-free connections are crucial for industrial automation and for machine builders supporting equipment worldwide.
The new solution, Ewon Edge & Cloud, utilizes a globally distributed IIoT cloud infrastructure. This architecture is designed to minimize the physical distance between a technician and the remote machine, regardless of location. HMS Networks highlights that the increased speed not only enhances the efficiency of technical support but also improves the overall user experience.
Faster connections facilitate smoother software updates, diagnostics, and maintenance tasks with minimal delays. This reduces machine downtime and aids in proactive issue resolution. The company asserts that consistent performance across different regions ensures a uniform experience, whether a machine is located in Europe or Asia.
HMS Networks believes this improved remote access technology will lead to more efficient resource allocation. Service teams can support a larger number of machines without increasing headcount, and machine builders can promise quicker response times to their clients. The company aims to remove technological friction, allowing users to concentrate on their core tasks.