Hotel charging infrastructure requires user-specific planning approach
Planning electric vehicle charging points at hotels requires a strategy that considers the distinct charging needs and habits of different user groups, such as guests and staff.
The provision of electric vehicle (EV) charging facilities is becoming an increasingly relevant competitive factor for hotels, as guests increasingly expect to be able to charge their vehicles during their stay. ENERANDO highlights that when planning charging infrastructure, it is crucial to understand the different charging habits of various user groups, including hotel guests and staff.
Guests typically do not arrive at a hotel for the primary purpose of charging; they come to stay, dine, or attend events. Their vehicles often charge over several hours or overnight, a practice known as "destination charging." In this scenario, charging speed is not the primary concern; ensuring the vehicle charges reliably and provides sufficient range for departure is more important. The company emphasizes that planning should always be based on an analysis of actual user behavior.
Hotels with significant day business or those located near major transport routes may benefit from fast-charging solutions. However, for most guests, particularly those staying overnight, AC charging points are often sufficient. These solutions allow for efficient use of existing connection capacity and can reduce technical and economic overhead. The decision between AC and DC charging should not be based solely on charging power but should also consider the users, vehicle dwell times, available connection capacity, and business objectives.
Guests value convenience and ease of use over the technical specifications of charging stations. Key factors include easily identifiable charging points, short distances to the hotel, simple activation processes, diverse payment options, and transparent pricing. Reliable support during disruptions is also critical. Charging infrastructure is thus becoming an integral part of the overall guest experience.
ENERANDO recommends a holistic approach to planning charging infrastructure, considering user behavior, site conditions, grid connection, energy supply, operational concept, billing, and economic viability. This allows for the creation of solutions that not only function today but also meet future requirements.