HubSpot founder's post on laid-off employees draws criticism

HubSpot founder and Chief Technology Officer Dharmesh Shah is facing social media criticism for a brief LinkedIn post thanking employees the company laid off this week.

"My personal thanks to all of the people that HubSpot parted ways with today," Shah wrote. "You helped make HubSpot the company it is. Best wishes with the next chapter."

The cloud-based software provider announced on Tuesday that it is cutting 7% of its workforce, or approximately 660 workers. CEO Yamini Rangan told employees in a memo that the company is focused on "aligning our organization with our strategy" and the layoffs were "not driven by AI-related efficiencies."

Reactions to Shah's post have been largely negative. Many users took issue with his tone, describing it as cold and impersonal, while others felt the phrasing "parted ways" downplayed the situation.

Experts note that companies often err by softening layoff messages with vague language to make the situation more comfortable for themselves, which can erode trust. Some experts emphasize that honesty and care can strengthen company culture even during difficult transitions.