Human Rights Body Seeks Report on Delhi Cab Fares

India's National Human Rights Commission (NHRC) has requested a report from the Delhi government regarding allegations that app-based cab and auto-rickshaw aggregators are charging commuters fares higher than prescribed rates.

The NHRC has given the Delhi government two weeks to investigate the claims and submit a report. This action follows a complaint alleging that app-based auto and cab services are charging fares above the regulated ceilings.

The commission has also issued a notice to the Ministry of Consumer Affairs, calling for app-based mobility platforms to comply with the fare frameworks applicable in their respective states and regions. The NHRC stated that charging commuters more than rates fixed by state authorities is against their rights.

Delhi's notified fares are ₹30 for the first 1.5 km and ₹11 for each subsequent kilometer for auto-rickshaws. Taxis charge ₹40 for the first kilometer, followed by ₹17 per kilometer for non-AC cabs and ₹20 per kilometer for AC cabs. Both attract a 25% night charge.

The development comes amid demands from driver unions for higher payouts. In May, taxi and auto-rickshaw drivers staged a three-day strike across Delhi NCR, citing stagnant fares, declining earnings, and rising costs for fuel, maintenance, insurance, and permits. Unions also raised concerns about payouts from ride-hailing platforms and urged the government to revise fares and strengthen regulation of aggregators.