Humanforce Named Major Contender in Workforce Management and HCM Assessments
Workforce management and human capital management (HCM) platform Humanforce has been named a Major Contender in two Everest Group PEAK Matrix assessments for 2026. The company ranked highest among Major Contenders for vision and capability in workforce management.
Humanforce, a platform for workforce and human capital management (HCM), has been recognized as a Major Contender in two Everest Group PEAK Matrix assessments for 2026. These include the evaluations for Workforce Management Products and Human Capital Management (HCM) Platforms for the mid-market. Notably, in the workforce management category, Humanforce achieved the highest ranking among all Major Contenders for vision and capability.
Clayton Pyne, CEO of Humanforce, stated that the company has focused for 24 years on addressing the complexities of shift-based work. This experience has led to the development of a broader HCM platform that integrates robust workforce operations with AI, analytics, and an improved employee experience for frontline workers. Pyne highlighted that the platform covers the entire employee journey, from hiring and onboarding to scheduling, compliance, and payroll.
Humanforce's platform integrates workforce management, payroll, HR, talent management, benefits, learning, and AI & Analytics. The company aims to serve complex, regulated organizations operating around the clock. The Humanforce Connect feature further extends the platform to manage workforce fulfillment across internal teams, talent marketplaces, agencies, and vendors.
With over 1,500 customers and one million employees in more than 90 countries, Humanforce serves sectors including aged care, childcare, and healthcare in Australia, alongside global hospitality and travel operators, and retailers. The company asserts that its combined specialized workforce management depth and broader HCM capabilities are proven effective across frontline industries.
Luke Bongiorno, Chief Product and Technology Officer at Humanforce, emphasized that frontline organizations should not have to integrate separate workforce management and general HR systems. A unified frontline HCM platform offers greater control over coverage, productivity, and labor costs. It ensures accuracy and compliance in payroll and provides HR and talent leaders with a connected view of employee experience and workforce planning. This approach, he added, provides AI with reliable data and operational context for better decision-making.