Infios introduces exception management system for supply chains
Logistics company Infios has launched a new exception management system designed to help businesses gain better control over their supply chains. The system offers real-time tracking and automated alerts to manage disruptions.
Logistics firm Infios has introduced a new exception management system aimed at helping businesses regain control over their supply chains. The system promises to shift operations from reactive problem-solving to proactive management, providing tools to handle daily logistical disruptions such as delayed deliveries and customs issues.
The system is described as a "hyper-efficient assistant" that sifts through data to identify and prioritize real supply chain problems, alerting users only when action is truly needed. Infios's system categorizes disruptions by urgency: red for immediate emergencies, yellow for issues to be handled within the day, and green for situations requiring monitoring. With automation, routine exceptions are managed, allowing users to focus on more critical matters.
Common supply chain disruptions, according to Infios, include deviations from planned routes by drivers, paperwork-related delays, and equipment breakdowns. The exception management system provides real-time alerts when vehicles stray from their routes or when necessary documentation is missing before loading. The system is also intended to predict equipment failures and quickly identify backup equipment or carriers.
Effective implementation of the system requires real-time visibility into the supply chain, utilizing tools like GPS tracking and IoT sensors. Additionally, dynamic rules allow for customized alert thresholds based on customer, product, or region, which helps reduce alert fatigue. Infios also emphasizes the use of predefined workflows and analytics to track the frequency and cost of exceptions, contributing to improved supply chain resilience over time.