ING Deutschland launches whistleblower system
ING Deutschland has launched an internal system for reporting potential violations of laws and regulations. The system is open to all individuals with professional connections to the bank.
ING Deutschland Establishes Whistleblower System
ING Deutschland has introduced a new internal system to allow for the reporting of potential legal and regulatory violations. The initiative aims to detect and address misconduct, including fraud, corruption, and breaches of internal policies.
The whistleblower system is accessible to all individuals who have professional contact with the bank, such as employees, service providers, and suppliers. It is explicitly not designated for general customer complaints. ING Deutschland stated that integrity and compliance are fundamental to its corporate culture.
Reports can be submitted through a dedicated digital channel, with the option for anonymous submissions. The bank will acknowledge receipt of all reports and initiate investigations where appropriate to uphold its standards.
In addition to the internal reporting mechanism, individuals can also report concerns to external authorities, including Germany's Federal Financial Supervisory Authority (BaFin), the Federal Office of Justice, and the Federal Cartel Office. However, ING Deutschland encourages the use of its internal system for efficient processing.