ITEBO's Baulastenauskunft-Online Service Sees Strong Adoption
ITEBO's online service for property encumbrance information, Baulastenauskunft-Online, has achieved significant success in the city and district of Osnabrück. By 2013, the service processed over 75% of all inquiries, indicating a strong shift towards digital access.
The Baulastenauskunft-Online service, which provides information on property encumbrances, has seen substantial success in the city and district of Osnabrück. Developed by ITEBO GmbH in collaboration with PROSOZ Herten, the service processed over 75% of all inquiries by 2013, a significant increase from its launch in 2009 when it handled 50% of requests.
The fully automated online service allows for 24/7 access to the property encumbrance register, eliminating the need for manual processing by building authorities. Binding information is available within seconds after user registration.
Key features include an automated property selection mask with error checking against official land parcel data. Users can download encumbrance information, including maps and cost notices, and access previous inquiries. The entire process, from application to payment, is automated.
ITEBO GmbH provides comprehensive support, including consulting, system customization, and payment solution implementation. The company also ensures the secure operation of the service in its data center.
The success of Baulastenauskunft-Online highlights the growing importance of digital and automated processes for efficient information management in public administration.