Johanniter Clarifies Social Media Data Policy

Johanniter Seniorenhäuser GmbH has provided details on how it handles user personal data across various social media platforms it utilizes for communication and public outreach. The organization maintains profiles on Facebook, YouTube, Instagram, XING, Kununu, LinkedIn, and TikTok.

The company states that these social media channels serve to inform the public about its services, achievements, and events, and to facilitate inquiries for more detailed information. However, it advises users to refrain from sharing sensitive data on these platforms and to disclose minimal personal information.

Data processing adheres primarily to the Church Act on Data Protection of the Evangelical Church in Germany (DSG-EKD), which largely aligns with the General Data Protection Regulation (GDPR). Johanniter Seniorenhäuser GmbH, based in Berlin, identifies itself as the responsible entity for personal data processing on these channels. Data transfers outside the EU/EEA are not conducted without appropriate safeguards, although platform providers may transfer data to the US or other nations.

For specific platforms like Facebook, a joint responsibility is established with Facebook Ireland Limited. Through Facebook Insights, Johanniter receives anonymized statistics on page activity, including post reach, video view duration, and user demographics. The company notes that this statistical data does not allow for the identification of individual users. If users interact via Facebook, comment, or participate in contests, the company may process their data, such as Facebook usernames and interaction times, solely for the purpose of managing those specific interactions.