Johanniter in Munich Receives TÜV SÜD Quality Seal Again

Johanniter Unfall Hilfe in Munich has successfully renewed its quality management system certification according to DIN ISO 9001, as confirmed by TÜV SÜD. This repeated certification underscores the organization's consistent professionalism and commitment to quality.

The certification encompasses all of Johanniter's service areas in Munich, including education, emergency medical services, patient transport, mobility services, emergency call systems, meal services, home care, childcare facilities, as well as administration and finance. The organization has systematically reviewed and improved its operational processes over the past 15 years, leading to this recurrent certification.

The audit highlighted the professional procedures and high hygiene standards, particularly noting their effectiveness during the COVID-19 pandemic. The implementation of new digital solutions, such as using tablets for training and introducing contactless emergency call system setups, also received praise.

Johanniter emphasizes that continuous quality management and self-reflection are integral to their development. The goal is to ensure services are precisely aligned with customer needs and provide a sense of security in daily life.