Kalmar Expands Global Service Offerings with Kalmar Care
Kalmar, a provider of cargo handling solutions, has enhanced its global service network by offering tailored Kalmar Care service agreements to ensure equipment uptime and longevity for its customers worldwide.
Kalmar, a global leader in cargo handling solutions for ports, terminals, and industrial sectors, has bolstered its worldwide service capabilities with the introduction of its Kalmar Care program. This initiative aims to maximize equipment availability and extend the operational life of machinery for its international client base.
The Kalmar Care service agreements are designed to be flexible, providing customers with cost predictability and ensuring the availability of skilled service personnel and genuine spare parts. Kalmar offers three distinct service models: Essential Care for preventive maintenance, Complete Care for comprehensive servicing, and On Demand Care for flexible, ad-hoc support.
Kalmar maintains a significant global footprint, operating in over 120 countries with a workforce exceeding 5,200 employees. The company's service network comprises more than 1,400 experienced technicians, supported by an extensive network of dealers. Kalmar operates innovation centers and manufacturing facilities in multiple locations, including Finland, Sweden, Poland, the USA, and China.
The company emphasizes its commitment to equipment safety and performance through regular maintenance and the use of original parts. The service contracts are intended to mitigate operational risks and enhance equipment uptime, allowing clients to concentrate on their core business activities.