LOT Polish Airlines and Amadeus Expand IT and Distribution Partnership
LOT Polish Airlines has extended its agreement with Amadeus to encompass broader technological solutions aimed at enhancing the airline's operational efficiency. The expanded deal includes NDC distribution and improvements to the airline's digital services.
LOT Polish Airlines and Amadeus have signed a multi-year agreement to expand their strategic IT and distribution partnership. The deal covers a comprehensive suite of Amadeus technology solutions, including its Passenger Service System (PSS), airline operations, revenue management, merchandising, passenger disruption management, and digital experience.
As part of the expansion, LOT will distribute tailored content in real time through the Amadeus Travel Platform, leveraging IATA's New Distribution Capability (NDC) standard. This content will be integrated into travel sellers' booking environments via Amadeus Altea NDC-enabled solutions, aiming to reach a wider network of travel agents and broaden the airline's global footprint.
Amadeus will also provide LOT with new IT solutions to augment its existing PSS. On the digital front, Amadeus will support the airline's website to increase sales and enhance the booking experience. Additionally, the company will supply Amadeus' Network Revenue Management System with AI capabilities and improved disruption management solutions to boost customer satisfaction and operational efficiency.