Matkahuolto Warns of Shipping Scams
Matkahuolto is alerting customers to ongoing phishing attempts via email and text messages. These scams often falsely claim that additional payment is required for package delivery or pickup.
Matkahuolto has issued a warning regarding an increase in fraudulent messages impersonating shipping companies, including itself. These scam messages, distributed via email and SMS, are designed to trick recipients into making payments for package services that are not legitimate.
The fraudulent communications often demand an advance payment before a package can be delivered or collected. Matkahuolto clarifies that any additional fees associated with a shipment, such as cash on delivery charges, are always collected at the point of dispatch or collection, never online beforehand. The company emphasizes that its official order confirmations and arrival notifications clearly state Matkahuolto as the sender and include a shipment ID for verification.
Customers are strongly advised against clicking on links within suspicious messages or providing any personal or financial information, including banking or credit card details. Matkahuolto is actively monitoring the situation and cooperating with authorities to combat these fraudulent activities and protect its customers from potential harm.
The company encourages recipients of suspicious communications to verify details through official Matkahuolto channels, such as their website, before taking any action or making any payments.