Mavenir Launches Agentic Service Assurance Framework

Network infrastructure provider Mavenir has launched its Agentic Service Assurance Framework, a multi-agent system compliant with TM Forum IG1251/IG1453 standards. The framework aims to automate the operation of complex, multi-vendor networks without requiring replacement of existing systems.

The new framework combines an Intent Orchestrator with a multi-layer agent ecosystem. Employing artificial intelligence, it detects, diagnoses, and resolves network faults more rapidly. Mavenir states this significantly enhances operator productivity and accelerates the move towards autonomous network operations.

At its core is the Intent Ops engine, designed to learn from the workflows of Network Operations Centers (NOC) experts and translate validated human workflows into automated, explainable templates. Unlike systems relying solely on static data models, this engine actively captures institutional knowledge from real-time operations and third-party vendors. It also integrates with existing OSS AI agents via the Agent-to-Agent (A2A) protocol, extending automation across the entire network stack.

Mavenir asserts the framework directly addresses the challenges operators face in managing distributed, complex 5G and cloud-native networks. It offers tools for real-time monitoring and management of network operations, application health, and service status, supported by verifiable and auditable remediation actions.

Bejoy Pankajakshan, Mavenir's Executive VP and Chief Technology & Strategy Officer, highlighted that the framework resolves the paradox of increasing network complexity coupled with a shrinking pool of expert personnel. The system captures the knowledge of top engineers, making it available autonomously and at scale to build truly autonomous networks.