Mutare Expands Webex Calling Security With Custom Rules for Call Screening

Mutare Inc. announced on September 15, 2026, an expansion of its real-time call reputation intelligence solution designed for Webex Calling. The new Custom Rules functionality aims to provide organizations with more granular control over inbound call screening.

This enhancement allows organizations to establish their own specific rules for identifying and filtering calls before they are connected. This capability is intended to enable customers to tailor their call security protocols to match their unique safety requirements and operational workflows.

Historically, call identification systems have relied on predefined classifications. Mutare's new feature, however, permits businesses to define criteria such as call origin, caller ID information, or historical reputation scores to classify and manage calls differently.

These improvements are particularly relevant for organizations facing a high volume of unwanted or potentially malicious calls. By implementing precise screening, companies can aim to reduce disruptions and enhance overall productivity.

Mutare's stated objective is to offer a comprehensive voice security solution that assists businesses in safeguarding their communications against various threats.