Nordea implements AI research tool for corporate clients

Nordea Bank Abp has introduced Research Librarian, an AI-powered research assistant aimed at improving its service for large corporate clients, financial institutions, and professional investors. The system is designed to accelerate market intelligence gathering and deepen the strategic focus of client conversations.

Previously, valuable meeting time was often spent searching for information across multiple sources. With Research Librarian, Nordea's client-facing professionals can now instantly access relevant market intelligence, internal company analysis, and sector insights. This shift allows for more strategic dialogue and a better focus on client needs.

The tool was developed by Nordea's Equity Research and AI teams, combining subject matter expertise with advanced AI capabilities. It can handle complex queries and perform multi-step analytical tasks. Analysts use it to track competitor developments, process large datasets, and efficiently extract insights from earnings calls, enabling faster and more accurate responses to client requests.

Nordea's investment in AI technology is part of its 2030 strategy to leverage technology, data, and AI as key accelerators. The Research Librarian is presented as a milestone in using technology to improve client service and enhance the bank's competitive edge. Further development includes deeper system integrations and additional data sources.