Nordic CFOs Show Low Trust in AI Despite Widespread Use
A new report reveals that while 80% of Nordic finance leaders use AI daily, only one in five trust it for critical business decisions.
A significant gap exists between the adoption and trust of Artificial Intelligence (AI) within Nordic finance departments, according to the "The Nordic Finance AI Report 2026." The study indicates that 80% of Chief Financial Officers (CFOs) and finance managers actively utilize AI in their daily work, yet only one-fifth express confidence in the technology for making business-critical decisions.
The research highlights that AI implementation has outpaced the development of trust, driven by three key factors: automation solutions that underdeliver, a lack of necessary skills, and unrealistic expectations regarding AI's capabilities. This disconnect poses challenges for organizations aiming to leverage AI for efficiency.
Despite AI investments, 72% of finance functions continue to struggle with manual work in areas like invoice processing. Furthermore, a quarter of respondents cite a shortage of AI expertise as the primary barrier to wider adoption, surpassing concerns about system integration, data quality, and budget constraints.
The report, surveying 250 Nordic finance leaders, also notes that Swedish CFOs use AI the least and express the most concern about its potential negative impacts. Nevertheless, a substantial majority (80%) believe AI will fundamentally transform the finance function within three years.