Online Shopper Receives Counterfeit Processors Twice from Amazon

An overseas online shopper has encountered a significant issue when purchasing AMD Ryzen 7 9850X3D processors from Amazon, according to IT Home. The consumer ordered the processor from the online retailer twice, but on both occasions, received an older Intel Core i3 series processor, dating back approximately ten years, instead of the ordered item.

The first time, the consumer noticed that while the product packaging appeared normal and the seals were intact, the actual processor inside had been replaced. Unluckily, the shopper ordered a second processor from the same vendor to see if it was an isolated incident. Again, the delivered product was identically swapped for an older Intel processor, even though the entire unboxing process was recorded on video.

The consumer lost trust in Amazon and opted to purchase the processor from a physical retail store. The total cost for the two processors amounted to approximately $1,600. The incident has fueled discussions online, with suspicions raised about Amazon's warehousing or logistics processes. Some speculate that products might be swapped during official distribution chain stages.

It has been noted that both product boxes had LPN (License Plate Number) labels, which are used to mark returned items at Amazon. This suggests that the issue might be related to the process of handling and restocking returned goods. The exact cause or responsible party has not yet been confirmed. Such discrepancies could also affect the security of other high-value computer components like SSDs and memory modules within the supply chain.