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Palo Alto CEO: AI Pricing Needs to Fall 90%

Palo Alto Networks CEO Nikesh Arora called for a significant reduction in AI token costs, stating they need to drop by as much as 90% to facilitate enterprise adoption. Rising costs are a major barrier.

9 July 2026
Palo Alto CEO: AI Pricing Needs to Fall 90%

Palo Alto Networks CEO Nikesh Arora has urged for a substantial decrease in the pricing of artificial intelligence services. "I think we probably need another turn at it," Arora told CNBC, commenting on OpenAI's recent announcement of a 54% improvement in token efficiency for its latest model. According to Arora, token costs need to fall to 20% within the next year and potentially reach a 90% reduction the year after.

The escalating costs associated with AI tokens have emerged as a primary obstacle for businesses seeking to adopt AI technologies. The current pricing structure makes these AI tools increasingly difficult for many organizations to implement, thereby slowing down widespread adoption.

Arora joins a growing number of technology executives expressing concerns about AI's pricing models. Previously, Palantir Technologies CEO Alex Karp criticized the token model and suggested open-source models as an alternative. High costs are prompting businesses to explore cheaper, open models.

Arora believes the market will eventually align, or businesses will adapt to the market conditions. As AI technology becomes more efficient and costs decline, he anticipates that budgets will also adjust. "It's important to understand the demand continues to be infinite, and as long as you have an infinite demand curve that you're facing, I think all these things will rationalize over time," Arora stated.

Original source: cnbc.com