Perspecta Releases Research on U.S. Health Plan Provider Data Quality

Perspecta has released new industry research examining the quality of provider directory data and prevalent inaccuracies across U.S. health plans. The report analyzes 12 months of provider directory audits and millions of provider records to identify systemic data quality challenges and outline a roadmap for operational improvement.

The study identified significant shortcomings in provider directories, which can hinder patient access to care and create costs for both healthcare providers and insurance companies. The research highlights the need for enhanced processes in data collection, management, and maintenance.

According to Perspecta, improving data quality is crucial for healthcare efficiency and patient satisfaction. The company offers solutions designed to help health plans increase the accuracy of their data and meet regulatory requirements.

Perspecta did not provide specific figures on its findings at the time of release but emphasized the necessity of improvement strategies within the sector. The company intends to continue this research and provide tools for industry stakeholders.