Petlibro smart pet feeders fail to dispense food amid outage
A Petlibro outage is preventing smart pet feeders and other devices from performing scheduled tasks, including dispensing food. The disruption began Tuesday, with users reporting offline devices.
Petlibro's smart pet feeders and associated devices are currently experiencing an outage that prevents them from performing scheduled functions, such as dispensing food. The disruption commenced on Tuesday, impacting users who reported their smart feeders, litter boxes, and water fountains going offline.
While Petlibro stated that "existing settings and schedules stored locally on your device will continue to operate as programmed," numerous users have contradicted this, reporting that their devices are indeed missing scheduled feedings. This includes Petlibro's RFID and Granary food dispensers, posing a significant issue for pet owners who are away from home and rely on these automated systems for their pets' meals.
The reported failures have raised concerns about pet welfare and the reliability of smart home technology for pet care. The incident highlights the dependence of automated pet-feeding systems on continuous connectivity and server functionality, especially for users who are not physically present.
Petlibro has not provided a specific timeline for full service restoration but is reportedly working to resolve the issue. Users await confirmation that their devices will resume normal operation.