Ping An CTO Discusses AI Token Usage and Value Creation
Ping An CTO Ray Wang highlighted significant growth in AI token consumption, exceeding 300 billion daily tokens, and substantial user interaction with an AI-powered express service. The insights were shared during a discussion on the strategic implications of AI technology.
Ping An's Chief Technology Officer, Ray Wang, revealed that the daily consumption of AI tokens has surpassed 300 billion. This figure underscores the increasing integration and utilization of artificial intelligence technologies within the company's operations and services.
Wang also noted that Ping An's AI-powered express service has recorded over 100 million user interactions. This milestone indicates strong user adoption and engagement with AI-driven solutions designed to enhance service efficiency and customer experience.
Speaking on the strategic direction, Wang emphasized the shift from viewing AI primarily as a cost or resource (tokens) to focusing on its potential for tangible value creation. This perspective suggests a move towards leveraging AI for business growth, innovation, and improved financial outcomes.
The discussion, held on September 23, 2026, in Hong Kong and Shanghai, aimed to shed light on Ping An's approach to AI implementation and its broader implications for the financial and technology sectors. The company continues to invest in and develop AI capabilities to maintain its competitive edge.