Reply and Oracle Showcase AI and Retail Solutions in Munich
Reply and Oracle are hosting an event in Munich to demonstrate how AI and new technologies can streamline retail operations and enhance customer experiences.

IT services firm Reply and technology company Oracle are holding an event in Munich later this month focused on the digitalization of the retail sector. The "Retail Innovation Day" aims to show how artificial intelligence and modern technologies can assist retailers in overcoming complex operational challenges, increasing sales, and improving customer journeys.
The event will cover topics such as retail trends, Oracle's omnichannel solutions, and the role of AI in store operations. Presentations and live demonstrations are intended to provide practical examples of how technology can bridge the gap between digital and physical retail and support in-store staff with information access and task execution.
In the afternoon, attendees will visit a retail store in Munich for live demonstrations of selected intelligent solutions. The focus will be on showcasing how AI can reduce store complexity and enhance customer service through clienteling. The event is targeted at retail executives, store managers, and IT professionals.
The Retail Innovation Day is scheduled to take place at Reply's offices in Munich on July 22, 2026. This initiative reflects a broader trend in the retail industry where technology is increasingly leveraged to improve competitiveness and customer loyalty in a challenging market.