Sage Updates Terms of Service for AI and Data Protection
Sage has updated its terms of service for the Sage Payroll Advanced service in South Africa. The updates specifically address the use of artificial intelligence and the handling of customer data.
Sage, a global provider of business software, has released updated terms of service for its Sage Payroll Advanced offering in South Africa. These terms, effective January 2026, govern the use of the service and clearly define the rights and responsibilities between Sage and its customers.
A significant aspect of the updates involves the incorporation of artificial intelligence (AI), particularly generative AI. New definitions include terms such as "AI-generated Output" and "AI Input Data," which clarify the nature of customer-provided information and the service's output in AI-driven processes.
The updated terms also emphasize the handling of "Customer Data" and data protection, referencing a separate Data Protection Addendum. Furthermore, definitions for "Affiliates" and other key concepts like "Force Majeure" have been refined to encompass broader business contexts.
Sage, known for its extensive financial and payroll software solutions, aims to ensure clarity and compliance with these terms of service updates as new technologies are integrated. This move also reinforces Sage's commitment to data security and the protection of customer information.