Sidetrade signs global digital transformation deal with Veolia Group

Sidetrade, an Artificial Intelligence Order-to-Cash (O2C) platform, has been selected by Veolia Group and its subsidiaries as their exclusive global supplier for digital dunning and payment dispute resolution. The initial three-year contract will provide Veolia with improved visibility into customer payment behavior worldwide and support optimal management of accounts receivable.

Veolia Group, aiming to be a leader in ecological transformation, has made digitalization a core part of its Impact 2023 strategic plan. The company chose a comprehensive software suite in 2018 to support its finance department's transformation, with cash flow generation becoming increasingly critical since the onset of the COVID crisis.

A request for proposals was launched in August 2020 for a complete credit management solution, including collection, dispute resolution, and risk assessment. The solution needed to be suitable for business units of varying sizes and operations across more than 50 countries.

Veolia selected Sidetrade due to its advanced features powered by AI and machine learning, which enhance the efficiency of dunning and dispute resolution processes. Sidetrade's international footprint and experience with large global groups were also decisive factors. For a group like Veolia, with €27 billion in revenue, reducing Days Sales Outstanding (DSO) is critical, as a one-day reduction can bring in an additional €100 million in cash.

This global partnership represents a significant move for Sidetrade, reinforcing its position in international O2C management. Leveraging its technology with a global corporation like Veolia will also help further enhance Sidetrade's algorithms and its technological leadership in artificial intelligence.