Siili Solutions advises strategic approach to AI and automation

Helsinki – Technology firm Siili Solutions Plc is advising businesses to adopt a strategic mindset when implementing artificial intelligence (AI) and automation. Alfred Leppänen, Head of Intelligent Automation at Siili, highlights that not all challenges necessitate AI. Instead, he advocates for selecting the most appropriate tools for each task to achieve optimal benefits from automation.

Leppänen explains that AI excels at solving complex and unstructured problems, such as analyzing diverse data formats and documents. Traditional robotic process automation (RPA), conversely, is better suited for routine, rule-based processes. Siili Solutions applies this principle to help clients optimize their automation portfolios.

As an example, a pension fund client automated its credit prediction process. Analysis revealed the workflow was rule-based, making traditional RPA the most effective solution, leading to a 95% reduction in processing time. AI was utilized for another client dealing with varied invoice formats. An AI-powered system learned to recognize and handle invoices from different suppliers automatically, significantly reducing the need for manual intervention.

Siili Solutions stresses that automation initiatives should begin with clear objectives and quantifiable savings. The company's advisory process involves identifying bottlenecks, calculating time spent per task, and quantifying error-related costs. Beyond efficiency, businesses should also consider the new opportunities automation can unlock. This approach ensures automation not only streamlines existing processes but also creates genuine competitive advantage and business value.